Southern Railway – Lone women train passengers on long-distance overnight trains can now request for change of their berth.
Now women passengers travelling in various trains can relax as Southern Railway has come up with a new measure for their safe journey. Lone women travellers on long-distance overnight trains can now request for change of their berth.
An official note said that instances of lone women travellers in train experiencing discomfort had come to their attention. To address the issue, they had now appointed an officer to receive feedback from women passengers.
The arrangement is for women travelling in compartments where majority of fellow travellers are men. In such situations, the lady passengers may feel uncomfortable or insecure. A lady officer has been nominated exclusively to address these issues.
The women travellers traveling alone may contact Amudha, Assistant Commercial Manager, Southern Railway, Chennai at 90031 60980. The issue will be taken care of, the concerns of lady passengers addressed and necessary action will be taken to improve the situation and make them feel comfortable and secure by appropriately relocating their seat.
The authorities have also stated that the complaint should be genuine. The complainant should state her name and indicate her mobile number. In addition to the above facility, the lady passengers may also contact Exclusive Security Helpline no.182 functioning round the clock- for issues concerning safety and security.
Source : News Today