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IRCTC introduced automatic refund of Confirmed / RAC e – tickets on cancellation of trains.

Indian Railways have introduced the concept of automatic refund of confirmed/RAC e-tickets o­n cancellation of trains similar to in case of waitlisted e-tickets.

Ministry of Railways - Refund of Ticket fare

IRCTC – Automatic refund of confirmed/RAC e-tickets o­n cancellation of trains

With a view to reduce the hassles involved in refund of confirmed/ RAC e tickets o­n account of cancellation of trains, Railways have introduced the concept of automatic refund of confirmed/RAC e-tickets o­n cancellation of trains similar to in case of waitlisted e-tickets. Therefore, the passenger shall not be required for cancellation/ filling of TDR for refund of e-ticket, in case of cancellation of trains.

However, PRS counter ticket shall continue to be refunded across the reservation counter as per the existing provisions.