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IRCTC E-Wheelchair Facility FAQs

Q1. What is E-Wheelchair Service?
Ans. E-Wheelchair service would facilitate Rail passengers at Nominated Railway Stations in booking wheelchair for sick/old/handicapped/needy passengers.

Q2. Where is E-Wheelchair Service available?
Ans. Click here to check List of Stations currently available for E-Wheelchair.

Q3. How many hours/days before Passengers can book E-Wheelchair?
Ans. Click here to check Advance Reservation Period (ARP) for online booking of E-Wheelchair.

Q4. What is the charges of E-Wheelchair?
Ans. The wheelchair is provided free of charge, depending on the availability on first come first service with booking voucher.

Q5. Who can book/avail E-Wheelchair?
Ans. Any passenger having valid confirmed/RAC/Partial WL reservation ticket may book the wheelchair through website.

Q6. Where passenger can collect Wheelchair?
Ans. Click here to check collection center of E-Wheelchair.

Q7. What are the rules for Cancellation of E-Wheelchair?
Ans. No cancellation charges applicable on E-Wheelchair.Passenger may cancel the confirmed wheelchair booking online. Any amendment made is subject to cancellation of previous booking.

Q8. What are the other facilities available with E-Wheelchair?
Ans. No other facility is associated with E-Wheelchair.

Q9. What is the procedure to book E-Wheelchair?
Ans. Click here for E-Wheelchair Booking Procedure

Click here for IRCTC E-Wheelchair facility

 

List of stations currently available for online booking of Wheelchairs
S.NO Station Name Station Code Advance Booking Time(Upto Hrs.) Collection Center
1 AGRA CANTT AGC 4 TFC at Agra Cantt
2 AHMEDABAD JN ADI 6 TFC at ADI Concourse hall
3 AJMER JN AII 4 Jan Ahar, AII
4 BANGALORE CITY JN SBC 72 TFC at Bangalore
5 BHUSAVAL JN BSL 6 Cell Kitchen at PF no. 3
6 HOWRAH JN HWH 6 Platform No 10 /TFC
7 INDORE JN INDB 6 TFC at PF no.1
8 JAIPUR JN JP 4 Jan Ahar, Jaipur
9 JHANSI JN JHS 4 Refershment Room, Jhansi
10 KANPUR CENTRAL JN CNB 4 Refershment Room, Kanpur
11 LUCKNOW JN LKO 4 Refershment Room, Lucknow
12 LUCKNOW NE LJN 4 Refershment Room, LJN
13 MATA VAISHNO DEVI KATRA SVDK 4 IRCTC Guest house, Katra
14 MUMBAI CENTRAL BCT 6 TFC at BCT Concourse Hall
15 MUMBAI CST CSTM 6 TFC at between PF no. 7 – 8
16 NAGPUR JN NGP 6 Food Plaza at PF no.1
17 NEW DELHI NDLS 4 TFC at PF no.16
18 PATHANKOT CANTT PTKC 4 Jan Ahar, PTKC
19 PUNE JN PUNE 6 IRCTC Food Plaza at PF no.1
20 SECUNDERABAD JN SC 24 TFC at Secunderabad
21 VADODARA JN BRC 6 Food Plaza at Pf. 1
22 VARANASI JN BSB 4 Jan Ahar, Varanasi
23 VIJAYAWADA JN BZA 24 TFC at Vijayawada

E-Wheelchair Booking Procedure
How to book E-Wheelchair.?
Please visit www.irctctourism.com

Click on “MORE” and choose “E-WHEELCHAIR”.

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Enter Your PNR No. & click on “Search”
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Enter required details,then click on “Book”
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You will get the complete booking details.Click on “Print Voucher” for Vocuher.
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How to cancel E-Wheelchair booking?

Please visit www.irctctourism.com
Click on “MORE” and Select “E-WHEELCHAIR”, Then click on “Booked Tickets”.
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Enter your Email id and Mobile no. which you have used at the time of booking and click on “Go”. You will get OTP on same mobile no. for Cancellation.
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Select your ticket from”List of Booking” which is to be cancelled and click on the “Cancel ticket” option.
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Select No. of Wheelchair to Cancel, Enter OTP which you have received on mobile & Email ID, then click on Cancel.
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It will show complete Cancellation status details.
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